- Plesk Onyx 17.5 for Linux
When trying to pull updates for a domain
example.comfrom remote Git repository using SSH key authorization the following error is produced:
PLESK_ERROR: Trying to pull the updates from git repository results in the error:
Server at 'github.com' is seen for the first time. Adding its public key to the list of known hosts in '/var/www/vhosts/example.com/sub.example.com/.ssh/git_known_hosts'. # github.com:22 SSH-2.0-libssh_0.7.0 # github.com:22 SSH-2.0-libssh_0.7.0 # github.com:22 SSH-2.0-libssh_0.7.0 Warning: Permanently added the RSA host key for IP address '203.0.113.2' to the list of known hosts. Permission denied (publickey). fatal: Could not read from remote repository. Please make sure you have the correct access rights and the repository exists.
There are additional FTP users on the subscription with home directory different from the home directory of the main system user.
- The main system user's name was recently changed.
This is a Plesk bug with ID PPPM-7291, which is planned to be fixed in one of the future product updates.
As a workaround, perform the following steps:
Connect to the Plesk server via SSH.
Place the SSH keys for authentication in the home directory of an additional FTP user from the error (e.g. content of
# cp -a /var/www/vhosts/example.com/.ssh/* /var/www/vhosts/example.com/sub.example.com/.ssh/