Applicable to:
- Plesk Onyx for Linux
Symptoms
- When trying to install Plesk, the following error appears:
CONFIG_TEXT: # ./plesk-installer
...
http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Ubuntu_16.04_aarch64
Resolving autoinstall.plesk.com (autoinstall.plesk.com)... 87.245.204.25
Connecting to autoinstall.plesk.com (autoinstall.plesk.com)|87.245.204.25|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2017-10-07 05:12:24 ERROR 404: Not Found.
ERROR: Unable to run Plesk Installer. Possible reasons:
1) You are trying to run Plesk Installer on an unsupported OS. Your OS is Ubuntu-16.04. The list of supported OS is at http://docs.plesk.com/release-notes/current/software-requirements/
2) Temporary network problem. Check your connection to autoinstall.plesk.com, contact your provider or open a support ticket.
uname -m
command shows the following:# uname -m
aarch64
Cause
ARM architecture is not supported by Plesk
Resolution
Deploy new server with x86_64 architecture and install Plesk in it. Vote for the Make Plesk compatible with ARM servers on Plesk User Voice.
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