Passive FTP mode does not work

Created:

2017-04-12 06:59:56 UTC

Modified:

2017-08-08 13:45:07 UTC

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Passive FTP mode does not work

Applicable to:

  • Plesk for Windows

Symptoms

Unable to upload/download/list files using passive FTP mode:

[root@jumper ~]# ftp example.com
...
ftp> dir
227 Entering Passive Mode (203,0,113,2,255,220).
ftp: connect: Connection refused

Cause

This is Plesk bug with ID #PPPM-5216 which is planned to be fixed in future Plesk updates.

Resolution

As a workaround, set External IP Address of Firewall in IIS for each FTP site manually under IIS > Sites > <IP_address> > FTP Firewall Support .

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