On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at MyPlesk.com/Plesk360/Platform360 please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Cannot access website hosted in Plesk: the server responded with a status of 403 (ModSecurity Action)

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2 comments

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    Kotamaya Id

    I followed the steps above, but the website still shows 403 Forbidden.

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    Ivan Postnikov

    @Kotamaya, let me clarify, have you checked Event Viewer log?

    Have you added the rule number found in the log or taken it from the example in this article?

    In case the issue will persist, consider contacting Plesk Technical Support.

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