- Plesk for Linux
- Plesk for Windows
The following error is shown while trying to obtain a certificate for domain:
PLESK_ERROR: Failed to secure panel: Invalid response from https://acme-v01.api.letsencrypt.org/acme/new-authz:
Error creating new authz :: Policy forbids issuing for name.
PLESK_ERROR: Error: Could not issue a Let's Encrypt SSL/TLS certificate for exactblacklist.letsencrypt.org
Perhaps this domain is at risk group and is blacklisted on the Let's Encrypt side.
Invalid response from http://example.com/acme/newauthz.
Detail: Error creating new authz :: Policy forbids issuing for name
The same error can occur in an attempt to secure Plesk.
A domain name or hostname is blacklisted.
Let's Encrypt policy does not allow to issue a certificate for such domain name or hostname.
Change the domain name to another one:
Go to Plesk > Domains > Hosting Settings.
Change the Domain name to another one and press the OK button to apply changes.
During the securing Plesk using steps from this article:
Plesk is tried to be secured by using server hostname by default.
Specify another domain name that will be used for accessing Plesk.
Contact Let's Encrypt community if it is required to receive additional information.