- Plesk Onyx 17.5 for Windows
Full server backup created in Tools & Settings > Backup Manager is failed with the following error message:
PLESK_ERROR: The backup Sept 29, 2017 05:41 PM was not created. Close this message
The following error can be found in the
CONFIG_TEXT: == STDERR ====================
Unhandled Exception: System.IO.IOException: The process cannot access the file 'C:\Program Files (x86)\Parallels\Plesk\PrivateTemp\tmp27425.tmp' because it is being used by another process.
An antivirus is installed on the server.
Antivirus is blocking access to the file mentioned in the error.
Add the directory in which mentioned file is located into the antivirus exceptions.