Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

Creating subscription by API request fails with error status, however subscription created with no hosting

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5 comments

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    Sebastian Ayala

    Any solutions??  It's a bug that's been around for over a month and to this day 2/4/2020 nothing

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    Ivan Postnikov

    Hello Sebastian Ayala

    Thank you for the feedback.

    The exact ETA of a permanent fix is to be available later.

    Consider following this article for updates.

    For now, please, use the specified workaround.

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    Stephen Revere

    Has this one been resolved? It's over a year old now. Are you still making everyone implement the workaround? 

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    Robert Asilbekov

    @Stephen Revere The bug is not yet fixed. I suggest subscribing to the article by clicking "follow" to be notified when the bug will be fixed. You may also track our release notes to see when the issue will be fixed: https://docs.plesk.com/release-notes/obsidian/change-log/ 

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    Stephen Revere

    Now following! Thanks for the tip & info Robert.  

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