On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Emails that are sent locally inside the server are rejected with "DMARC: REJECT message" or "DMARC: message moved to QUARANTINE"

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14 comments

  • Avatar
    Jürgen Fröhler

    Using Plesk Onyx Version 17.5.3 Update #43 under ubuntu 16.04 there is no dmarc.conf where I can add the domain

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    Robert Asilbekov

    @Jürgen Fröhler if it the file is absent just create it. I updated the article with instructions.

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    Antuan Chavez

    Somebody knows if using this temporary solution, will it recognize and stop the spoofing attacks? or it will skip the DKIM and SPF analysis?

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    Alexandr Redikultsev

    Hi, @Antuan Chavez,

    As far as I know, it should not skip SPF and DKIM.

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    Antal

    When can we expect a fix for this issue?

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    Ivan Postnikov

    Hello @Antal,

    Right now there is no exact ETA for this bug to be fixed, stay tuned for this article updates.

    Until a fix becomes available, use the provided workaround.

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    Nucleus Inc. NOC

    2 month old bug that is effecting mailflow.  when is this going to get fixed?

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  • Avatar
    Ivan Postnikov

    Hello @Nucleus Inc. NOC

    The ticket was created to check it in more details.

    Please, expect this update there.

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    Michael Koontz

    Hello,

    Has this been addressed/fixed in Plesk Obsidian?

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    Leonid Gukhman (Edited )

    @Dr. Koontz 

    Hi, not fixed yet; there is no ETA for it so far, either. However, it's being worked on.

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    Lex

    We are also having this problem. Please have this fixed.

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  • Avatar
    Davor Guttierrez

    If I modify to "p=none" it is the same. Message is rejected:

    DMARC: REJECT message for user@domain.com

    If I create dmarc.conf and put there domain which has problem (but there are a lot of domains), then everything is ok:

    The domain 'somedomain.com' marked as ignored. Skipping DMARC check..
    DMARC: PASS message for user@domain.com

    This is not solution. Any other suggestion? I have latest Obsidian.

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    SSP

    Hello,

    The solution p=none does not work under Plesk Obsidian 18.0.27 and Debian 8

    It is possible to add /etc/psa/dmarc.conf this line to fix it?

    IgnoreMailFrom *.*

    To whitelist all the domains?

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    GravuTrad

    Toujours pas de news là dessus?? no news again??

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