Cannot delete mail messages: /etc/init.d/qmail: No such file or directory

Created:

2017-04-07 06:58:47 UTC

Modified:

2017-08-16 16:39:48 UTC

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Cannot delete mail messages: /etc/init.d/qmail: No such file or directory

Applicable to:

  • Plesk for Linux

Symptoms

Deleting mail queue from GUI gets stuck and eventually results in error:

ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/mailqueuemng' '--remove:20/409282:1491549654-462646@smtp-cli' '--remove:3/410369:1491549654-48704@smtp-cli' '--remove:12/395658:1491549653-308678@smtp-cli' '--remove:4/394776:1491549651-230109@smtp-cli'] with exit code [255]
ERR [1] '/usr/local/psa/admin/bin/mailqueuemng' '--remove:20/409282:1491549654-462646@smtp-cli' '--remove:3/410369:1491549654-48704@smtp-cli' '--remove:12/395658:1491549653-308678@smtp-cli' '--remove:4/394776:1491549651-230109@smtp-cli' failed with code 255.
stdout:
Calling system script to terminate qmail...
Waiting for qmail to actually stop: ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
stderr:
sh: /etc/init.d/qmail: No such file or directory
Uncaught exception from user code:
Could not stop qmail: at /usr/local/psa/admin/sbin/mailqueuemng line 148.
ERR [panel] Unable to remove some messages from the mail queue: mailqueuemng failed: sh: /etc/init.d/qmail: No such file or directory
Uncaught exception from user code:
Could not stop qmail: at /usr/local/psa/admin/sbin/mailqueuemng line 148.

Cause

This is Plesk bug with ID #PPPM-4922 that will be fixed in the future Plesk releases.

Resolution

There is no workaround at the moment.

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