On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Websites are not accessible after website settings are updated via Plesk: 502 Bad Gateway

Follow

Comments

4 comments

  • Avatar
    tomaz

    Does this mean that changes for Apache will be applied only every 600 seconds?

    0
    Comment actions Permalink
  • Avatar
    Ivan Postnikov

    Hello @tomaz,

    Yes, changes take effect only after the restart of Apache.

    Please, note that 600 seconds is an example value.

    0
    Comment actions Permalink
  • Avatar
    Paul Hume

    After your recent maintenance my website has stopped working, how do I proceed?

    0
    Comment actions Permalink
  • Avatar
    Ivan Postnikov

    Hello Paul Hume

    Please, could you clarify, what do you mean by maintenance? Was it Plesk update?

    What error is displayed?

    The quickest way to have the issue resolved is to submit a support request to Plesk Technical Support or to our partner depending on where Plesk license was purchased.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request