Backup fails: Unable to perform a backup under subscription: Some fields are empty or contain an improper value

Created:

2017-04-05 14:11:29 UTC

Modified:

2017-08-16 15:50:38 UTC

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Backup fails: Unable to perform a backup under subscription: Some fields are empty or contain an improper value

Applicable to:

  • Plesk for Linux

Symptoms

During the backup, the following error message appears for a subscription which has no permissions on backup and restoration of subscription data from server storage.

Unable to perform a backup under subscription: Some fields are empty or contain an improper value.

Proper message should be:

Error: Only the FTP storage is allowed for backups but its settings are not specified. Configure the FTP storage first.

Cause

This is Plesk bug with ID #PPPM-6021 which is planned to be fixed in future Plesk updates.

Resolution

Currently, there is no workaround.

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