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If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Unable to create domain in Plesk: Error: ProtDir_IIS::update() failed: Add Protected Directory failed

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    Neeraj Goswami

    Error: ProtDirUser_IIS::update() failed: Update Protected Directory #45985 user failed: URL '/plesk-stat' is not protected In IIS7NativeProvider module Exception type: System.Exception at ProtectedUrls.get(ProtectedUrls* , unique_ptr<iprotectedurl\,std::default_delete >* , basic_string<wchar_t\,std::char_traits\,std::allocator >* path) at updateProtectedUrlUser(vivaanifotech.in, /plesk-stat, ph20355749351, )(WebServerManager::updateProtectedUrlUser line 705) at execute console command --update-protected-url-user(vconsoleapp::start line 93) at execute "C:\Program Files (x86)\Parallels\Plesk\admin\bin64\websrvmng" --update-protected-url-user "--vhost-name=vivaanifotech.in" "--path=/plesk-stat" "--login=ph20355749351" "--new-password=*"(vconsoleapp::run line 110) (Error code 1)</wchar_t\,std::char_traits</iprotectedurl\,std::default_delete

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