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Unable to create a domain in Plesk: The configuration section 'system.webServer/pleskProtectedUrls' cannot be read because it is missing a section declaration

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Anastasia Zyrianova
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Plesk for Windows kb: technical

Applicable to:

  • Plesk for Windows

Symptoms

Unable to add a domain in Plesk:

PLESK_ERROR: Error: ProtDir_IIS::update() failed: Add Protected Directory failed: Filename: \?\C:\Inetpub\vhosts\example.com\httpdocs\web.config Error: The configuration section 'system.webServer/pleskProtectedUrls' cannot be read because it is missing a section declaration In module

Cause

Missing registries in the applicationHost.config file due to incorrect plesk-urlprotection package installation.

The following may also persist:

C:\>"%plesk_cli%\\repair.exe" --synchronize-protected-directories-storage
The system cannot find the path specified.
C:\>cd %plesk_cli%
The system cannot find the path specified.

Resolution

  1. Connect to the server via RDP.

  2. Create a copy of the C:\Windows\System32\inetsrv\Config\applicationHost.config file.

  3. Open the C:\Windows\System32\inetsrv\Config\applicationHost.config file for editing and add the missing lines (in bold) into respective sections:

    CONFIG_TEXT: <configuration>
    <configSections>
    ...
    <sectionGroup name="system.webServer">
    ...
    <section name="pleskProtectedUrls" overrideModeDefault="Deny" />
    ...
    </sectionGroup>
    ...
    </configSections>
    ...
    </configuration>

    and

    CONFIG_TEXT: <system.webServer>
    ...
    <globalModules>
    ...
    <add name="PleskUrlProtectionModule" image="%windir%\System32\inetsrv\pleskurlprotection.dll" />
    ...
    </globalModules>
    ...
    </system.webServer>

Comments

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  • Avatar
    Neeraj Goswami

    Error: ProtDirUser_IIS::update() failed: Update Protected Directory #45985 user failed: URL '/plesk-stat' is not protected In IIS7NativeProvider module Exception type: System.Exception at ProtectedUrls.get(ProtectedUrls* , unique_ptr<iprotectedurl\,std::default_delete >* , basic_string<wchar_t\,std::char_traits\,std::allocator >* path) at updateProtectedUrlUser(vivaanifotech.in, /plesk-stat, ph20355749351, )(WebServerManager::updateProtectedUrlUser line 705) at execute console command --update-protected-url-user(vconsoleapp::start line 93) at execute "C:\Program Files (x86)\Parallels\Plesk\admin\bin64\websrvmng" --update-protected-url-user "--vhost-name=vivaanifotech.in" "--path=/plesk-stat" "--login=ph20355749351" "--new-password=*"(vconsoleapp::run line 110) (Error code 1)</wchar_t\,std::char_traits</iprotectedurl\,std::default_delete

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