MailEnable webmail page could not be opened: keeps loading

Created:

2017-04-02 09:45:44 UTC

Modified:

2017-08-08 13:10:29 UTC

0

Was this article helpful?


Have more questions?

Submit a request

MailEnable webmail page could not be opened: keeps loading

Symptoms

Cannot access MailEnable webmail, page keeps loading endlessly.

Cause

Application Pool misconfiguration.

Resolution

1. Log in to the server via RDP.

2. Open IIS Manager.

2. Make sure that both MailEnableAppPool and MailEnableEASPool in IIS > Application Pools are configured with .Net framework v4. If no, double-click on the application pool, select .NET v4.0 and press OK.

Additional information

MailEnable Webmail does not work: webmail page loads forever

Have more questions? Submit a request
Please sign in to leave a comment.