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How to upload a Plesk xml.tar/xml.zip backup file to the Backup Manager

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Renan Moreira
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Plesk for Windows Plesk for Linux kb: how-to ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Question

How to upload a Plesk xml.tar/xml.zip backup file to the Backup Manager?

Answer

Note: The maximum size of an uploaded backup file is limited to 2Gb. If a backup file size is larger than 2Gb, upload this backup file using the command-line instructions.
If the backup file was created for a specific subscription only, the subscription must be created before uploading Plesk xml.tar/xml.zip backup file.

 

Uploading a backup via Plesk (up to 2Gb)

 

  1. Log in to Plesk.

  2. Go to:

    • Tools & Settings > Backup Manager for Plesk administrators/resellers
    • Websites & Domains > example.com > Backup Manager for Plesk customers

  3. Click Upload.


    Backup_Manager_-_server-wide.png

  4. Click Browse... and select a backup file to upload.

    Note: Select the option Upload backup files without a valid signature, if the backup file was created on another Plesk server.

  5. If the backup is protected by a password, specify it. If not or the password is unknown - clear the checkbox Use password protection (recommended).

    Note: If a subscription backup has been restored via Tools & Settings > Backup Manager, it will become available at Domains > example.com > Backup Manager.


    Screenshot_2019-05-04_Upload_Backup_Files_from_Your_Local_Computer_to_the_Server_Storage_-_Plesk_Onyx_17_8_11.png

 

Uploading a backup via a command-line interface

 

  • For Linux

    1. Connect to a Plesk server where a Plesk backup should be restored via SSH.

    2. Transfer the backup file (should look like backup_info_XXXXXXXXXX.xml.tar) to this server (for example, via an FTP client).

    3. Run the following command to import the uploaded file to the Plesk Backup Manager. Replace /path/to/file.xml.tar with an actual path:

      Note: If this is a multivolume backup consisting of several files (.tar, .tar1, .tar2, etc.), add the option "--join-volumes" at the end of the command.

      # plesk sbin pmm-ras --import-file-as-dump --dump-file-specification /path/to/file.xml.tar

      • If the backup is password protected, use the following command:

        # PLESK_BACKUP_PASSWORD="yourpassword" plesk sbin pmm-ras --import-file-as-dump --dump-file-specification /path/to/file.xml.tar

    4. In Plesk, go to Tools & Settings > Backup Manager and find the backup that has been uploaded.

 

  • For Windows Server

    1. Connect to a Plesk server where a Plesk backup should be restored via RDP.

    2. Transfer the backup file (should look like backup_info_XXXXXXXXXX.xml.zip) to the server (for example, via an FTP client or RDP connection).

    3. Start a command prompt as an Administrator and run the following command to import the uploaded backup file to the Plesk Backup Manager. Replace /path/to/file.xml.zip with an actual path:

      Note: If this is a multivolume backup consisting of several files (.tar, .tar1, .tar2, etc.), add the option "--join-volumes" at the end of the command.

      C:\> plesk sbin pmm-ras --import-file-as-dump --dump-file-specification /path/to/file.xml.zip

    4. In Plesk, go to Tools & Settings > Backup Manager and find the backup that has been uploaded.

 

Additional Information

Comments

1 comment

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  • Avatar
    Eric Matt

    When using CLI, I got the error "The dump does not nave XML configuration file" when using the command 'PLESK_BACKUP_PASSWORD="yourpassword" plesk sbin pmm-ras --import-file-as-dump --dump-file-specification /path/to/file.tar'.

     

    In my error, that's not a typo, that 'nave' is in the msg from plesk. I couldnt find anything online regarding this message nor the correctly spelled "The dump does not have XML configuration file". Anyway, the solution is VERY simple. Use the absolute path for /path/to/file.tar. I just did file.tar Jeeeezzz, took me more than 30min to figure it out. Hopefully this message helps someone else.

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