Cannot create order in WHMCS on Plesk: 504 Gateway timeout error or blank page

Created:

2017-03-31 21:53:03 UTC

Modified:

2017-08-08 13:44:33 UTC

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Cannot create order in WHMCS on Plesk: 504 Gateway timeout error or blank page

Applicable to:

  • Plesk for Linux

Symptoms

Cannot create order in WHMCS on Plesk: 504 Gateway timeout error or blank page is shown.

If errors displaying is enabled by the following command:

# echo  "$display_errors = true;"   >>  /var/www/vhosts/example.com/domains/example.com/cp/configuration.php

then the following error is shown in the browser:

Fatal error: require_once(): Failed opening required '/var/www/vhosts/example.com/domains/example.com/cp/includes/api/paymentwall_api/lib/paymentwall.php' (include_path='.:/opt/plesk/php/5.6/share/pear') in /var/www/vhosts/example.com/domains/example.com/cp/modules/gateways/paymentwall.php on line 26

Cause

Missing Paymentwall module.

Resolution

Contact WHMCS support regarding the issue.

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