Unable to publish a website in Site Builder

Created:

2017-03-31 20:14:00 UTC

Modified:

2017-08-10 04:09:13 UTC

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Unable to publish a website in Site Builder

Applicable to:

  • Plesk for Linux

Symptoms

It is not possible to publish a website using Site Builder (from site.pro vendor). The following error appears:

PLESK_INFO: Error: FTP login incorrect

Cause

Non-secure FTP connections should be allowed or passive FTP should be configured.

Resolution

Enable Allow both secure FTPS and non-secure FTP connections option under Tools & Settings > Security Policy .

If the issue persists, apply the instructions from the following article: How to configure a passive ports range for ProFTPd on a server behind a firewall

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