- Plesk for Linux
It is not possible to publish a website using Site Builder (from site.pro vendor). The following error appears:
PLESK_INFO: Error: FTP login incorrect
Non-secure FTP connections should be allowed or passive FTP should be configured.
Enable Allow both secure FTPS and non-secure FTP connections option under Tools & Settings > Security Policy .
If you don't have Tools & Settings(Server settings) menu, contact your hosting support or server's administrator.
If the issue persists, apply the instructions from the following article: How to configure a passive ports range for ProFTPd on a server behind a firewall