Applicable to:
- Plesk Onyx for Linux
Symptoms
- Websites are unavailable:
CONFIG_TEXT: 503 Service Unavailable
-
The following errors in
/var/www/vhosts/system/example.com/logs/error_log
CONFIG_TEXT: [proxy_fcgi:error] [pid 31123:tid 139667655595776] (70007)The timeout specified has expired: [client 203.0.113.2:57054] AH01075: Error dispatching request to :
-
PHP-FPM is enabled for the domain
example.com
. -
In the
/var/log/plesk-phpXX-fpm/error.log
the following errors:CONFIG_TEXT: WARNING: [pool example.com] server reached max_children setting (35), consider raising it ERROR: unable to read what child say: Bad file descriptor (9)
-
Tuning of FPM pool settings does not fix the issue and child processes permanently reach limits
-
CGroups feature is enabled on the server and limits are set for the domain.
Cause
CGroups limits result in significant time to process requests to websites and increasing of number of php-fpm child processes. As a result php-fpm stopped to respond.
Resolution
Increase CGroups limits for subscription example.com
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