Unable to migrate a subscription from DirectAdmin: Failed to convert DNS records

Created:

2017-03-30 09:33:12 UTC

Modified:

2017-08-16 17:25:59 UTC

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Unable to migrate a subscription from DirectAdmin: Failed to convert DNS records

Applicable to:

  • Plesk Onyx for Linux

Migration from DirectAdmin failing with the following error:

[Migration] Failed to convert DNS records for subscription 'example.com'  

Migration for that subscription is considered completely failed. No further actions are performed for it.
Migration tools tried to perform operation in 3 attempts: label empty or too long

Cause

Migration does not work if there is a DNS zone with space separator in Directadmin.
Agent failing on parsing DNS zone with space separator.

Plesk Migrator bug #PMT-3612 that was fixed.

Resolution

Plesk Migrator updates automatically, no special actions required.

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