Symptoms
- Add Domain button is missing on subscription if hosting is disabled in the service plan:
- Both Add Domain/Add Domain Alias buttons are missing on subscription when login in Plesk as a customer (Subscriptions > example.com > Manage in Customer Panel):
Cause
This is a bug with ID PPPM-7124 which is planned to be fixed in future Plesk updates.
Resolution
It is possible to add domain using the following link directly: https://example.com:8443/smb/web/add-domain
Comments
2 comments
Hi,
I tried your workaround for this and it created the domain and is marked as being in that subscription however when I view the subscription it does not show. I can see it listed under subscriber domains but not under the subscription itself.
When do you think this will be fixed? I see this ticket was updated 8 months ago.
I am on Plesk Onyx Version 17.8.11 Update #38
John Mitchell
Inology
Hello @John,
Currently, there is no exact ETA for the fix.
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