Symptoms
- Add Domain button is missing on subscription if hosting is disabled in the service plan:
- Both Add Domain/Add Domain Alias buttons are missing on subscription when login in Plesk as a customer (Subscriptions > example.com > Manage in Customer Panel):
Cause
This is a bug with ID PPPM-7124 which is planned to be fixed in future Plesk updates.
Resolution
It is possible to add domain using the following link directly: https://example.com:8443/smb/web/add-domain
Comments
3 comments
Hi,
I tried your workaround for this and it created the domain and is marked as being in that subscription however when I view the subscription it does not show. I can see it listed under subscriber domains but not under the subscription itself.
When do you think this will be fixed? I see this ticket was updated 8 months ago.
I am on Plesk Onyx Version 17.8.11 Update #38
John Mitchell
Inology
Hello @John,
Currently, there is no exact ETA for the fix.
Click "follow" to subscribe to the article and be notified about changes.
Hi,
this bug makes our work with Plesk much more difficult! Customers can not see all of their domains while viewing the subscription, which is why we have a lot of support requests.
I hope the bug will be fixed as soon as possible!
Please sign in to leave a comment.