Chrooted shell does not work after dist-upgrade

Symptoms

• If trying to log in as system user of a subscription with chrooted shell, the following error appears:

  # ssh user@example.com
  Inconsistency detected by ld.so: dl-close.c: 743: _dl_close: Assertion `map->l_init_called' failed!

• The issue appeared after dist-upgrade.

Cause

Chroot template contains ABI-incompatible version of the ld-linux-x86-64 library.

Resolution

Update the template via chroot-managing script:

1. Connect to the server using SSH.
2. Download and unpack the update_shroot.sh script (it can be found here):
   

   # wget https://support.plesk.com/hc/en-us/article_attachments/360009607573/update_chroot.tar.gz
   # tar -xvzf update_chroot.tar.gz

3. Update chroot template:
   

   # ./update_chroot.sh --update

If that does not resolve the issue, manually overwrite the library:

1. Overwrite old library:
   

   # cp -a /lib64/ld-linux-x86-64.so.2 /var/www/vhosts/chroot/lib64

2. Update the template for all domains:
   

   # ./update_chroot.sh --apply all

If the issue still persists then rebuild chroot template.

Additional Information

How to add new programs to a chrooted shell environment template?