Cannot open File Manager: The directory name is invalid

Created:

2017-03-23 21:18:33 UTC

Modified:

2017-08-08 13:44:11 UTC

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Cannot open File Manager: The directory name is invalid

Applicable to:

  • Plesk for Windows

Symptoms

Cannot open File Manager:

Internal error: Unable to start ("C:\Program Files (x86)\Parallels\Plesk\admin\bin\filemng.exe" example list dirs E:\vhosts\example.com\httpdocs): (267) The directory name is invalid. Message Unable to start ("C:\Program Files (x86)\Parallels\Plesk\admin\bin\filemng.exe" example list dirs E:\vhosts\example.com\httpdocs): (267) The directory name is invalid. File Util.php Line 29 Type Exception

The directory exists on disk and is accessible.

Process Monitor utility reports that %plesk_dir%admin/logs/php_error.log is corrupted:

screenshot1.png

A new copy of php_error.log cannot be created:

%plesk_dir%admin\logs>copy nul > php_error.log
The file or directory is corrupted and unreadable.

Cause

File system corruption.

Resolution

Contact system administrator to check the file system for consistency. For example, chkdsk utility can be used for that.

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