- Plesk for Linux
Unable to modify FTP user settings in Plesk:
'PLESK_ERROR: ' SysUser::update() failed: Unable to execute usermng: usermng: /usr/sbin/usermod execution failed: usermod: user is currently used by process 4758 usermng: Unable to modify user:
- PHP-FPM is set as a PHP handler at Plesk > Domains > example.com > PHP Settings .
This is a Plesk bug with ID PPPM-7087 , which is planned to be fixed in future updates.
As a workaround:
In Plesk go to Domains > example.com > PHP Settings .
Switch the PHP handler to any with CGI/FastCGI support.
Click OK .
Modify FTP account settings.
Set PHP-FPM handler back in PHP Settings .