Mail users are unable to authenticate: Can't read encryption key from '/var/spool/postfix/plesk/passwd_db_key': Permission denied

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    Kirill Ures

    in Plesk 17.8.11 on Debian 9 this option is not avalable in the installer

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    Ivan Postnikov

    Hello @Kirill,

    In cases we met, this issue used to appear on CentOS 7 specifically. Such option in components is not available for Debian 9.

    Was SELinux installed manually on your server?

    What is the error in /var/log/maillog for your case?

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    Arturo Rêvez (Edited )

    Feature also doesn't exist in Plesk 17.8 on Ubuntu 16.04. Unable to fix this issue.

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    Daria Gavrilova

    Hello @Arturo Rêvez,

    Thank you for your input.

    SELinux policy can be installed on CentOS/RHEL-based distributions only, so this line is not available for Ubuntu 16.04.

    I modified the article to make it clearer.

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