Applicable to:
- Plesk for Windows
Symptoms
-
On accessing a Domain, Plesk Interface or Domains > example.com > IIS Settings the following error is shown:
Error 500.19: Cannot add duplicate collection entry of type 'mimeMap' with unique key attribute 'fileExtension' set to '.srt'
-
The following error appears when migrating a subscription:
Command execution failed on the source server 'source' (203.0.113.2) with non-zero exit code.
command: "C:\Program Files (x86)\Plesk\admin\bin64\websrvmng" --get-mime-types --vhost-name=example.com
exit code: 1
stdout: Filename: ?\C:\Windows\system32\inetsrv\config\applicationHost.config
Line number: 39996
Error: Cannot add duplicate collection entry of type 'mimeMap' with unique key attribute 'fileExtension' set to '.srt' -
Website's static content like images, .css, .js files cannot be loaded
Cause
Two identical MIME types are specified.
Resolution
Remove the MIME type specified in the error:
- Connect to the server via RDP
- Create a backup of the file
C:\Windows\System32\inetsrv\config\applicationHost.config - Open file
C:\Windows\System32\inetsrv\config\applicationHost.configwith a text editor - Remove the text in line with number mentioned in the error message and save the changes
- Log in to the server via RDP
- Go to Internet Information Services (IIS) Manager > SERVERNAME > MIME Types
- Remove duplicate MIME type
- Connect to the server via RDP
- Open Internet Information Services (IIS) Manager > <SERVERNAME> > Sites > pleskcontolpanel > MIME Types
- Remove one MIME type with extension ".srt"
Internal because the exact steps not are clear
-
Open Domains > example.com > File Manager
-
Remove one of the lines with duplicate value for
fileExtensionfrom fileweb.config, for example:(...)
<staticContent>
<mimeMap fileExtension=".srt" mimeType="application/octet-stream" />
<mimeMap fileExtension=".srt" mimeType="text/plain" />
</staticContent>
(...)
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