Subscriptions and Domains are not accessible in Plesk: ERR_TOO_MANY_REDIRECTS

Created:

2017-03-21 07:10:51 UTC

Modified:

2017-08-08 13:15:35 UTC

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Subscriptions and Domains are not accessible in Plesk: ERR_TOO_MANY_REDIRECTS

Applicable to:

  • Plesk Onyx for Linux

Symptoms

Subscriptions and Domains are not accessible in Plesk when Traffic Monitor extensions is installed:

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ERR_TOO_MANY_REDIRECTS

Unable to manage Traffic Monitor using CLI:

# /usr/local/psa/admin/bin/modules/traffic-monitor/vhosts-traffic-monitor.386 -status
Trace/breakpoint trap (core dumped)

The following error can be found at the /var/log/plesk/panel.log :

ERR [panel] Execution vhosts-traffic-monitor.386 has failed with exit code 133, stdout: , stderr: 

Unable to access Traffic Monitor in Plesk > Extensions :

Execution vhosts-traffic-monitor.386 has failed with exit code 133, stdout: , stderr:

Cause

This is an internal issue Traffic Monitor extension ID #EXTPLESK-205 , which will be fixed in future updates.

Resolution

As a workaround reinstall Traffic Monitor extension with the attached one:

  1. Go to Plesk > Extensions
  2. Remove Traffic Monitor extension.
  3. Download a patched extension traffic-monitor-1.2-2.zip .
  4. Go to Extensions > Upload Extensions and upload/install Traffic Monitor using the file from the Step 3

Attachments:

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