Unable to login to webmail: 503 Service Temporarily Unavailable

Created:

2017-03-21 00:05:07 UTC

Modified:

2017-08-08 13:17:04 UTC

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Unable to login to webmail: 503 Service Temporarily Unavailable

Issue Symptoms

Unable to login to Horde or Roundcube:

503 Service Temporarily Unavailable

In /var/log/httpd/error_log:

[Mon Mar 20 23:09:44 2017] [error] (13)Permission denied: mod_fcgid: couldn't bind unix domain socket /var/run/mod_fcgid/sock/19952.255
[Mon Mar 20 23:09:44 2017] [warn] (13)Permission denied: mod_fcgid: spawn process /var/www/cgi-bin/cgi_wrapper/cgi_wrapper error
[Mon Mar 20 23:09:44 2017] [warn] [client 203.0.113.2] mod_fcgid: can't apply process slot for /var/www/cgi-bin/cgi_wrapper/cgi_wrapper

Cause

Incorrect ownership/permissions on files /var/run/mod_fcgid/sock and /var/run/mod_fcgid.

Resolution

Set correct permissions:

#chown apache:apache /var/run/mod_fcgid/sock
#chown apache:apache /var/run/mod_fcgid
#chmod 0755 /var/run/mod_fcgid/sock
#chmod 0755 /var/run/mod_fcgid
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