Cannot configure mail clients for the domain after migration

Created:

2017-03-16 13:30:33 UTC

Modified:

2017-08-08 13:21:29 UTC

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Cannot configure mail clients for the domain after migration

Applicable to:

  • Plesk

Symptoms

Cannot configure mail clients for the domain example.com after migration:

Cannot configure mail clients for the domain after migration

or

Host is unresolved: example.com

Cause

DNS has not been switched to new IPs after migration or it has not been propagated yet.

Resolution

Check that all necessary records has been updated on the name servers and correct IP is specified.

Note that it is required to wait till this information will be propagated between name servers.

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