- Plesk Onyx for Linux
Creation and deleting of a customer are slow (approximately 4-5 minutes).
Extension Slave DNS Manager is installed on the server and it takes 4-5 minutes to access it.
One of slave DNS servers is down.
Below information can be found in
CONFIG_TEXT: Error code 1: rndc: connect failed: 203.0.113.2#953: timed out
Error code 1: rndc: connect failed: 203.0.113.2#953: timed out
During the creation (removal) of a customer, Slave DNS Manager extension tries to synchronize with slave DNS servers. As the one slave DNS server is down, it waits for a response until the timeout of 4 minutes is reached, then the creation (removal) of the customer is continuing.
Go to Extensions > My Extensions > Slave DNS Manager.
Disconnect the DNS server which is down from Slave DNS Manager extension.