Cannot enter WordPress toolkit: Resource with UID not found

Created:

2017-03-13 18:59:24 UTC

Modified:

2017-08-08 13:08:37 UTC

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Cannot enter WordPress toolkit: Resource with UID not found

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Error when opening WordPress toolkit:

code>Internal error: Resource with UID '0b9057dd-bdbc-4c48-82fa-add5d4c03b4d' not found.
Message Resource with UID '0b9057dd-bdbc-4c48-82fa-add5d4c03b4d' not found.
File aps_php.php
Line 12655
Type Exception,/pre>

Cause

Database inconsistency.

Resolution

  1. Back up Plesk database as described in the article .
  2. Delete the row from smb_apsInstances with the mentioned UID:
    mysql> SELECT * FROM smb_apsInstances WHERE registryResourceId="0b9057dd-bdbc-4c48-82fa-add5d4c03b4d";
    +----+-----------------+-----------+--------+--------------------------------------+--------------------------------------+
    | id | parentContextId | contextId | metaId | uuid | registryResourceId |
    +----+-----------------+-----------+--------+--------------------------------------+--------------------------------------+
    | 22 | 1 | 134 | 1 | c88d378e-4ffg-e1ad-55fl-a6ba2e91d958 | 0b9057dd-bdbc-4c48-82fa-add5d4c03b4d |
    +----+-----------------+-----------+--------+--------------------------------------+--------------------------------------+
    1 row in set (0.00 sec)
    mysql> delete from smb_apsInstances where id=22;
    Query OK, 1 row affected (0.04 sec)
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