- Plesk for Linux
Note: This article has the reference to the issue with the fix available:
- #PMT-3540 "Migration from DirectAdmin could not be started if a customer with non-unicode symbols in the name was present on the source server."
It is not possible to start a migration from DirectAdmin, the following error is shown during "Collect information about objects on source server" stage:
stderr: Traceback (most recent call last): File "/tmp/agent/directadmin.py", line 1662, in panel_dump = get_dump() File "/tmp/agent/directadmin.py", line 1631, in get_dump show_warnings(warnings) File "/tmp/agent/directadmin.py", line 162, in show_warnings print warning["color"] + warning["text"] + Color.default UnicodeEncodeError: 'ascii' codec can't encode characters in position 18-28: ordinal not in range(128)
This is Plesk Migrator bug with ID #PMT-3540 which is planned to be fixed in future Plesk Migrator updates.
As a workaround replace