Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

Plesk migration is stuck at the beginning: Preparing migration. Starting...




  • Avatar
    Bart Van Sichem

    I also have the problem with the popup 'preparing migration' and nothing happens.
    But this was not causing it, the module was already disabled, so I didn't need to change it.

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    Ivan Postnikov

    Hello @Bart Van Sichem, the additional investigation is required to find the cause of such behavior in your case.

    As I can see, you have already submitted a ticket to us. You will be updated there.

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