On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Plesk migration is stuck at the beginning: Preparing migration. Starting...




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    Bart Van Sichem

    I also have the problem with the popup 'preparing migration' and nothing happens.
    But this was not causing it, the module was already disabled, so I didn't need to change it.

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  • Avatar
    Ivan Postnikov

    Hello @Bart Van Sichem, the additional investigation is required to find the cause of such behavior in your case.

    As I can see, you have already submitted a ticket to us. You will be updated there.

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