Plesk for Windows
Plesk for Linux
kb: technical
ABT: Group A
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
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When opening a PrestaShop website in a web-browser, it fails to load with:
PLESK_INFO: ERR_TOO_MANY_REDIRECTS
PLESK_INFO: The page isn’t redirecting properly
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The Permanent SEO-safe 301 redirect from HTTP to HTTPS option is enabled at Domains > example.com > Hosting Settings.
Cause
By default, SSL encryption is disabled in PrestaShop settings.
Resolution
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Log in to PrestaShop as an Administrator at Domains > example.com > Prestashop > Backoffice Page.
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In PrestaShop Backoffice, click Shop Parameters (under Configure) > General.
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Click "Yes" next to Enable SSL and click Save to apply the changes.
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Then click "Yes" next to Enable SSL on all pages and click Save to apply the changes.
Click on the picture to enlarge.
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Refresh the page on your PrestaShop website.
Comments
6 comments
Hmm, I see there were extra redirect parameters in the nginx settings. Hence it was redirecting Removed it now and its working.
When I go to shop parameters > General it again redirect back to main site URL and end up in redirect loop.
Other links works mostly ,just the shop parameters links are getting back.
You need to login from the Backoffice, I was using the direct link from the plesk panel, and wasn't showing the Parameters nor the setup section.
Just my 2 cents.
You saved my life and time!
EXCELENT!!! THANKS!!!
Thanks, Very helpful.
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