Plesk for Windows
Plesk for Linux
kb: technical
ABT: Group A
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
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When opening a PrestaShop website in a web-browser, it fails to load with:
PLESK_INFO: ERR_TOO_MANY_REDIRECTS
PLESK_INFO: The page isn’t redirecting properly
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The Permanent SEO-safe 301 redirect from HTTP to HTTPS option is enabled at Domains > example.com > Hosting Settings.
Cause
By default, SSL encryption is disabled in PrestaShop settings.
Resolution
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Log in to PrestaShop as an Administrator at Domains > example.com > Prestashop > Backoffice Page.
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In PrestaShop Backoffice, click Shop Parameters (under Configure) > General.
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Click "Yes" next to Enable SSL and click Save to apply the changes.
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Then click "Yes" next to Enable SSL on all pages and click Save to apply the changes.
Click on the picture to enlarge.
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Refresh the page on your PrestaShop website.
Comments
6 comments
EXCELENT!!! THANKS!!!
Thanks, Very helpful.
You saved my life and time!
You need to login from the Backoffice, I was using the direct link from the plesk panel, and wasn't showing the Parameters nor the setup section.
Just my 2 cents.
When I go to shop parameters > General it again redirect back to main site URL and end up in redirect loop.
Other links works mostly ,just the shop parameters links are getting back.
Hmm, I see there were extra redirect parameters in the nginx settings. Hence it was redirecting Removed it now and its working.
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