Unable to connect to a Plesk server via FTP when FTP ports are filtered by a firewall: Connection timed out

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    M. Meijer

    cant access my files in the first place...

     

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    Lev Iurev

    @M. Meijer Could you please clarify the case?

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    Andres Ramos

    I did all the instructions, open the firewall ports, configured all in the docs, restarted the service and still same error.

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    Alvaro

    Ftp server working after this steps but after few days I'm in the same situation

    Could not read from socket: ETIMEDOUT

    Don't know what to do now

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    Ivan Postnikov

    Hello,

    Andres Ramos

    This means that traffic is still being blocked somewhere. It may be blocked on the server itself, some outside firewall, ISP infrastructure, etc.

    Alvaro

    Thank you for sharing, this means that traffic is still being blocked at some point.

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    Sadhiq N Moideen

    i do have the same problem am not able to connect via ftp can you please help me to solve the issue

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    Myrio

    J'ai aussi le même problème impossible de me connecter par le FTP de plesk.

     

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    Tex

    I have same problem, and I am not able to connect after following all the steps mentioned in every article.  It is holding me up over here.  Anyone have the solution?

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    Andres Ramos

    Tex The way I fixed it, was... I'm using AWS Lightsail instances with Plesk... So in the Networking section (AWS Lightsail panel) I had to add a Custom TCP range from 49152 to 65535, also make sure the ports from 20-22 are open. That resolved my problem. FTP works good.

         
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