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Website preview shows 404 error

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Pavel Rozental
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Applicable to:

  • Plesk for Windows

Symptoms

  • Website preview for example.com is showing 404 not found or This site can’t be reached error.
  • Website preview is redirecting to HTTPS and showing Connection reset error.
  • Default site example.com is set for the IP address in Tools & Settings > IP Addresses > 203.0.113.2:
    2017_09_06_00_13_36_IP_address_203.0.113.2_on_the_interface_venet0_Plesk_Onyx_17.5.3.png
  • example.com has HTTPS binding.

Cause

After default site with HTTPS is being used, corresponding binding did not appear in IIS > Sites > example.com > Bindings.

Resolution

Change default site in Tools & Settings > IP Addresses > 203.0.113.2 to 'None' or use any non-SSL website for it:
2017_09_06_00_16_44_IP_address_203.0.113.2_on_the_interface_venet0_Plesk_Onyx_17.5.3.png

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