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Plesk does not update BIND zones




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    Same problem here, but no errors when doing "/opt/psa/admin/sbin/dnsmng --update"

    rndc works with no error (rndc reload"

    But bind does not read records files, and keep answering requests with old DNS info.

    Any suggestion please?




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    Daria Gavrilova

    Hello @Jorge,

    There might be many causes due to which Bind does not load zones.

    So to get the exact error it is required to perform following steps:
    1. Reload Bind service.
    If Debian/Ubuntu-based distributions are used, please use the following command:

    service bind9 reload

    If CentOS/RHEL-based distributions are used, please use the following one:

    service named-chroot reload

    2. Check which records appear in /var/log/messages or /var/log/syslog files after the service reloading.

    Once the exact error is gotten from the log file, I recommend you to search around our Knowledge base: Plesk Help Center

    In case if nothing useful is found, please create a request to Plesk Technical Support: How to submit a request to Plesk support?

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    Jorge (Edited )

    Hi @Daria!

    After a good time of researching, I realized that the problem was with the signing and the serial.

    The way I found to fix the problem was:

    # rndc sync -clear <domain>

    # rm -f /var/named/chroot/var/<domain>.*  (except the zone file, keep it safe!)

    # systemctl restart named-chroot


    I hope this can help others.

    By the way, I'm sorry I posted this issue twice :-)

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    Daria Gavrilova

    Hello @Jorge,

    Thank you for sharing the information!

    Glad to hear that the issue was figured out :)

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