- Plesk for Windows
Unable to activate a suspended subscription:
PLESK_ERROR: Error: Some of the selected subscriptions were not activated. Unable to execute usermng: Change access failed of user (ftpuser): (2221) The user name could not be found. at execute console command --user-access-on(vconsoleapp::start line 100) at execute "C:\Program Files (x86)\Parallels\Plesk\admin\bin\usermng.exe" --user-access-on(vconsoleapp::run line 117) (Error code 1)
There is 'ftpuser' additional FTP account at Plesk > Subscriptions > example.com > FTP Access .
There is no such account at Computer management > Local Users and Groups > Users on the server.
Missing user account 'ftpuser' on the server.
Recreate the account via Plesk > Subscriptions > example.com > FTP Access :
1. Tick the missing account and click Remove button.
2. Create new account if it is required.