- Plesk for Windows
Cannot connect to FTP in passive mode, the following error occurs:
CONFIG_TEXT: Failed to retrieve directory listing
FTP Firewall support is configured in IIS > server_name > FTP Firewall support .
FTP firewall settings of IIS block connection.
- Connect to the server using RDP.
- Navigate to IIS > Sites > 192.168.0.1 > FTP Firewall support, where 192.168.0.1 is the IP of FTP site.
- Insert the IP address which is set in IIS > server_name > FTP Firewall support .
Note: Plesk is not adding/changing any values in FTP Firewall Support of IIS. After adding new FTP site IIS copies FTP Firewall Support values from IIS > server_name > FTP Firewall support into it. This is default IIS behavior.