On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

MySQL fails to start after an upgrade: mysql.user table is damaged

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    Mark White

    Using putty it does not allow me to save normally like CTL X.   so its caused major issues now!

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    Julian Bonpland Mignaquy

    Mark White is this related to any issue you are experiencing with the article? Please open a support ticket with us if you need assistance: https://support.plesk.com/hc/en-us/articles/213608509-How-to-submit-a-request-to-Plesk-support-

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    Mark White

    Hi, sorry for starting a new question here, but I have moved my hosting from 123-reg to ionis and I cannot find the licence key in the location you say it should be in.

     

    Now despite being told the reason my site was not showing videos was because the database was outdated, I still have the same issue. If you go to my home page, you will see there are no videos on show anywhere and also the menu is all odd.  Any ideas please?

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    Ivan Postnikov

    Hello Mark White,

    As the key info isn't displayed for you there's a possibility that you aren't logged in as Plesk administrator.

    Please, contact a company where hosting was purchased for support.

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