- Plesk for Linux
When updating Plesk or system packages via Plesk, the process fails with the error message:
PLESK_ERROR: Update failed.
2017-01-01 00:00:00 INFO: pum is
called with arguments: ['--update', '--json',
'--', 'binutils', 'dnsmasq', 'docker-engine',
'initscripts', 'iptables', 'kexec-tools',
'libgomp', 'microcode_ctl', 'net-snmp',
'plesk-git-http', 'polkit', 'tuned', 'wget',
PLESK_ERROR: 2019-11-01 00:22:46 ERROR: [u'ERROR with transaction check vs depsolve:', 'systemd = 219-67.el7_7.2 is needed by (installed) systemd-sysv-219-67.el7_7.2.x86_64', 'systemd = 219-67.el7_7.2 is needed by (installed) systemd-sysv-219-67.el7_7.2.x86_64', 'firewalld-filesystem = 0.6.3-2.el7_7.2 is needed by firewalld-0.6.3-2.el7_7.2.noarch', 'python-firewall = 0.6.3-2.el7_7.2 is needed by firewalld-0.6.3-2.el7_7.2.noarch', 'device-mapper-event-libs = 7:1.02.158-2.el7_7.2 is needed by (installed) device-mapper-event-7:1.02.158-2.el7_7.2.x86_64', 'device-mapper-event-libs = 7:1.02.158-2.el7_7.2 is needed by (installed) device-mapper-event-7:1.02.158-2.el7_7.2.x86_64']
2019-11-01 00:22:46 ERROR: Exited with returncode 1.
CONFIG_TEXT: ERROR: Your package system contains duplicated packages, which can lead to broken Plesk update:
Websites & Domains > System Overview > Check for Updates > Install Updates:
PLESK_WARN: Warning: Information on some packages might not be actual: inconsistencies were detected in the system's package manager database. Please resolve this issue manually.
The following error message appears in
/var/log/plesk/panel.log, where <package_name1> and <package_name2> can be any package name:
CONFIG_TEXT: ERROR: Exited with returncode 1.
ERR [panel] Task failed: id=19, pid=39949, type=pum-update-packages, error=2018-02-08 INFO: pum is called with arguments: ['--update', '--json', '--', <package_name1>, <package_name2>, ...]
INFO: updating packages: <package_name1>, <package_name2>, ...
ERROR: Test Transaction Errors: package <package_name1>-2.0.14-17.2.el7.x86_64 (which is newer than <package_name1>-2.0.14-17.el7.x86_64) is already installed
package <package_name2>-2.8.0-5.el7_4.2.noarch (which is newer than <package_name2>-2.8.0-5.el7.noarch) is already installed
When updating the packages manually with the command
yum update, the process fails due to package duplicates with the following error messages:
CONFIG_TEXT: Error: Package: 1:<package_name1>-1.0.6-31.el7_2.x86_64 (@updates)
Requires: <package_name1>-libnm(x86-64) = 1:1.0.6-31.el7_2
Installed: 1:<package_name1>-libnm-1.8.0-11.el7_4.x86_64 (@updates)
<package_name1>-libnm(x86-64) = 1:1.8.0-11.el7_4
Available: 1:<package_name1>-libnm-1.8.0-9.el7.x86_64 (base)
<package_name1>-libnm(x86-64) = 1:1.8.0-9.el7
You could try using --skip-broken to work around the problem
** Found 47 pre-existing rpmdb problem(s), 'yum check' output follows:
<package_name2>-5.6.27-centos7.16101710.x86_64 has missing requires of <package_name2> = ('0', '5.6.27', 'centos7.16101710')
<package_name2>-5.6.33-centos7.18010913.x86_64 is a duplicate with <package_name2>-5.6.27-centos7.16101710.x86_64
Duplicated packages in the RPM database.
Note: The cause of this behavior is related to the incorrect operations that are done by the system's utility
yum. Sometimes, the packages might get duplicated, e.g. due to the cached packages that were not cleaned correctly.
Warning: It is strongly recommended to create a snapshot/backup of the server before applying the steps below.
Connect to the Plesk server via SSH.
Install the "yum-utils" package:
# yum install yum-utils
Find all duplicated packages with the command:
# package-cleanup --dupes
Remove duplicates using either of the following methods:
cleanup packages database:
# package-cleanup --cleandupes
remove exact duplicate package manually (make sure that you are removing older version of package), for example:
# rpm -e policycoreutils-2.0.83-19.47.el6_6.1.x86_64 --nodeps
Rerun system updates:
# plesk sbin pum --update