Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

How to use Mail Importing feature in Plesk?

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8 comments

  • Avatar
    Horacio Stolovitzky

    Do you plan to support batch import?

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    Alisa Kasyanova

    @Horacio Stolovitzky
    Hi! There are no such plans yet, but feel free to vote for this feature on our UserVoice portal. Our developers are constantly monitoring the suggestions, and the most demanded ones are implemented in the next Plesk versions.

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    Jakob Alexander Eichler

    Hi, unfortunately, after reimporing/updating accounts, all e-mail addresses that I imported dsiappeared from the overview, but in the file: /usr/local/psa/var/modules/site-import/sessions/mail-migration-7/mail_migration_settings.json all adresses are still visible.

    How can I restore my import status?

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    julian bonpland mignaquy

    Hi @Jakob,

    If I understood correctly after importing the mail content the mailboxes disappeared from Domains >example.com > Email Addresses.

    Please open a support ticket with us so we can work on this issue: https://support.plesk.com/hc/en-us/articles/213608509-How-to-submit-a-request-to-Plesk-support-

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    Javier Cota

    Hello

    I'm using Site Import Versión 1.4.5-411 in Plesk Onyx v17.8.11_build1708180301.19 os_RedHat el6.

    I'm having issues with all email migrations. All migrated mails from a remote server appear to have changed encoding or format in the destination mailbox.

    When the mails are downloaded in a mail client like Outlook or Mail (mac) all messages appear without subject, or from address message body is text with no images or format at all.

    I've tried this with 2 different customers with different domains and from different cpanel servers with the same result.

     

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    Anton Maslov

    Hello Javier Cota it is required to open a support ticket with us so we can work on this issue: https://support.plesk.com/hc/en-us/articles/213608509-How-to-submit-a-request-to-Plesk-support-

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    Tolga Karakoc

    Hello, email import featuring works very well.
    But i have one question that irritates me a little.

    I have importet two Email accounts from Gmail.
    Without any issues, but the imported account have on gmail much less size of storage.
    Ex.: 0,58 GB (Gmail) -> 1.49 GB (Plesk)
    3,06GB (Gmail) -> 8.06 GB (Plesk)

    Where does the difference come from?
    Thanks 
    Tolga

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    TomBob

    Have imported many mails, worked great.
    Have resynced for a few days to make sure mails delivered to the old host still get copied over.
    Email "migration" now done.
    How to clean out / empty the list?
    It appears once the emails are in the migration list, they're there forever.

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