- Plesk for Linux
- Plesk for Windows
one.example.comcannot be opened with the following error:
CONFIG_TEXT: This site can’t be reached
The main domain
example.comis accessible without any issues.
The DNS checker https://mxtoolbox.com/ shows that DNS record is not published:
Missing DNS record (type A) for subdomain
If DNS zone is managed by DNS server in Plesk:
Add record (type A) for the
one.example.comsubdomain via Plesk > Domains > example.com > DNS Settings > Add Record:
Click the OK button.
If DNS zone is managed by DNS provider:
Contact DNS provider to create required A record for domain