Unable to open subdomain, alias or webmail hosted in Plesk: This site can’t be reached DNS_PROBE_FINISHED_NXDOMAIN

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    Far Scham

    Before taking action based on the provided information, I appreciate to have an assistance regarding the issue that i am dealing with. 

    I have my domain running on another server with office webmail. In Plesk I am trying to work with A record subdomain and initialising webmail for it without interacting my domain. But the webmail page is empty. Although in log file it says that the email is sent by php but no delivery from the other end. 

    So is this possible to used (Domains > example.com > DNS Settings is absent, 3-d party name server) without causing any problem for my domain and have the webmail running for subdomain in Plesk ?!

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    Christoph Christ

    Hello, I have the same problems. Had to disable DNSSEC in the Registrar's domain settings, and remove from all dns servers the wrong subdomain zone, then it started to work. According to my opinion subdomains - created as zones like in plesk obsidian currently- do not work together with DNSSEC. If DNSSEC is activated, Plesk should create just A and AAAA Records in the DNSSECed Domain, and not create a subdomain zone.

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