On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Unable to open subdomain, alias or webmail hosted in Plesk: This site can’t be reached DNS_PROBE_FINISHED_NXDOMAIN

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    Far Scham

    Before taking action based on the provided information, I appreciate to have an assistance regarding the issue that i am dealing with. 

    I have my domain running on another server with office webmail. In Plesk I am trying to work with A record subdomain and initialising webmail for it without interacting my domain. But the webmail page is empty. Although in log file it says that the email is sent by php but no delivery from the other end. 

    So is this possible to used (Domains > example.com > DNS Settings is absent, 3-d party name server) without causing any problem for my domain and have the webmail running for subdomain in Plesk ?!

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