- Plesk Onyx for Linux
A Plesk backup cannot be uploaded to an FTP server with the following error messages:
Runtime error: ack Broken pipe: write( 13, 'resellers/johndoe/domains/example.com/databases/DB1882706_1/backup_1702261842.tgz ' ) at /usr/local/psa/PMM/agents/shared/IPC/Run/IO.pm line 558.
Warning: domain "example.com"
Unable to upload archive resellers/johndoe/domains/example.com/backup_domainmail_1702261842.tgz to FTP storage: ack Broken pipe: write( 13, 'resellers/johndoe/domains/example.com/databases/DB1882706_1/backup_1702261842.tgz ' ) at /usr/local/psa/PMM/agents/shared/IPC/Run/IO.pm line 558.
PLESK_INFO: INFO: Trying to resume upload...
INFO: File transfer failed with FTP error 451. (Curl error: (25) Upload failed (at start/before it took off): Last FTP response: 451 backup_1703070002.tar: Append/Restart not permitted, try again)
INFO: Unable to save data to an archive[76931fac-9dab-42b3-86c2-48b87d6ae33f]: Unable to save data to an archive. Check whether the target directory is accessible for writing. For more information, see the log file (/usr/local/psa/PMM/sessions/2017-03-07-000210.061/migration.log) [:0]
PLESK_INFO: Append/Restart not permitted, try again Error: File transfer failed
Due to connection timeout during the backup upload process, connection to the FTP server is dropped and cannot be resumed.
Connect to the server via SSH and enable the 'AllowStoreRestart' option to resume uploads on the FTP server using one of the following steps:
- Add the following line in the
<Global>section of the
CONFIG_TEXT: AllowStoreRestart on
- Restart the FTP service:
# service xinetd restart
record in the backup directory.