- Plesk for Linux
Migration fails with the error
Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -r --chmod=Fu=r,Du=rwx,go= -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20170823135050/ssh-keys/id_rsa.203.0.113.2 -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/source/legacy/extras/plesk_17_0_pmm_shared/ email@example.com:/root/plesk_migrator/plesk_migrator-c8mxxzvwc2r2986hp8xv7e02cvztqxg2/pmm_agent
exit code: 255
stderr: Warning: Permanently added '' (ECDSA) to the list of known hosts.
Permission denied (password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: unexplained error (code 255) at io.c(605) [sender=3.0.9]
That is a critical error, migration was stopped.
SSH public key authentication disabled
1. Connect to the server using SSH.
2. Run the following
# sed -i s/'PubkeyAuthentication no'/'PubkeyAuthentication yes'/g /etc/ssh/sshd_config
and either comment
directive or set
3 Reload SSH daemon
# service sshd reload