- Plesk for Linux
The following error appears under Tools & Settings > Updates and Upgrades:
PLESK_ERROR: Error ! Reading the product information in the file failed: Can not process products.inf3: Failed to download file http://mirrors.example.com/;/versions.inf3: The requested URL returned Error: 404
Mirror misconfiguration for the Plesk repository.
Configure the mirror correctly according to the article Plesk Mirror Setup Tool v3.0.1.
Or connect to the server via SSH and remove the file
/root/.autoinstallerrc to use native Plesk repository:
# rm -f /root/.autoinstallerrc