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HTTPs website loads Plesk default page instead of content

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Miguel Monteiro
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Plesk for Linux kb: technical ABT: Group A

Applicable to:

  • Plesk for Linux

Symptoms

HTTP website loads fine but while trying to load the same website with HTTPS, it loads Plesk default page.

Cause

Incorrect vhosts structure of the domain.

Resolution

  1. Connect to the server via SSH;

  2. Repair the vhosts structure by executing the following command:

    # /usr/local/psa/bin/domain --update example.com -same_ssl true
    SUCCESS: Update of domain 'example.com' completed.

  3. If the issue persists, run the following command:

    # plesk repair web example.com

Additional information

[HUB] Website shows Plesk default page

Comments

4 comments

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    Eric Gaucher

    Hi, i have the same problem, i patch this : 

    SUCCESS: Update of domain 'echangedeclics.com' completed.

    but the problem is again for the site

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    Artyom Baranov

    @Eric Gaucher,

    Hello! I could not reproduce the issue with the website 'echangedeclics.com'. On my side HTTPS page opens successfully.

    Please clear browser's cache and check again.

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    Eric Gaucher

    @Artyom Baranov

    Hello, i clear the cache, i delete cookies, for 2 days without sucess ...

    i have remove the certificat et put again, i reload the system and the https coming :)

    so, sorry i don't have a serious solution for the others :/

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    Artyom Baranov

    @Eric Gaucher,

    Glad to know that everything is fine with the site now!

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