Domain aliases and addon domains are migrated incorrectly from cPanel to Plesk

Symptoms

• During the migration from cPanel to Plesk, addon domains are migrated as aliases and aliases are migrated as addon domains.

• Mail services are enabled on a wrong domain and no mail content was transferred.

• If migrating only mail content, the following error message appears in Plesk interface:

  [Sync content] Failed to copy mail content of subscription. Most probably that happens because of a network-related issue. Check network connections between source and target servers, then run migration for that subscription once more.
  Migration tools tried to perform operation in 3 attempts: Rsync failed to copy mail content from the source (the source server 'cpanel' (203.0.113.2)) to the target server (target Plesk server): 
  Command execution failed on the local server with non-zero exit code.
  command: /usr/bin/rsync -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20170206181648/target-server/ssh-keys/id_rsa.203.0.113.2 -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' --archive --exclude=maildirsize --exclude='.qmail*' --exclude=@attachments/ --exclude=mail.example.com root@203.0.113.2:/home/usename/mail/mail.example.com/username2/ /var/qmail/mailnames/mail.example.com/username2/Maildir/
  exit code: 23
  stdout: 
  stderr: rsync: change_dir "/home/username/mail/mail.example.com/username2" failed: No such file or directory (2)
  rsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1518)[Receiver=3.0.9]
  

Cause

This is Plesk bug with ID #PMT-3506, which was fixed in Plesk Migrator 2.9 .

Resolution

Plesk Migrator is updated automatically, no special actions are required.