- Plesk for Linux
On a fresh Plesk installation it is unable to manage subscription with the following error:
Unable to find row by field login with value admin in the smb_users table
The following mysql querry gives an empty output
mysql> SELECT `smb_users`.* FROM `smb_users` WHERE (`login` = 'admin');
Empty set (0.01 sec)
Database inconsistency. Admin's information is not recorded in
Go to Profile & Preferences under admin user and click OK .
If Plesk is not accessible with the same error, restore recent daily dump of Plesk database, when Plesk was accessible in Plesk dump directory:
# grep DUMP_D /etc/psa/psa.conf
And restore it according to the steps in How to backup/restore a Plesk database dump article.